Apple Commits to Customers Despite Government Information Requests

October 07, 2014


Apple’s commitment to their customer’s privacy

Despite Government information requests, Apple commits to its users privacy by protecting their users’ personal data such as photos, messages (including attachments), email, contacts, call history, iTunes content, notes, and reminders in the new iOS 8 update.

The data is protected by the users’ passcode which Apple can’t bypass therefore disabling them from accessing the data. This greatly affects their ability to respond to government warrants for the extraction of this data from devices in their possession running iOS 8.


Government information requests are a consequence of doing business in the digital age. We believe in being as transparent as the law allows about what information is requested from us. In addition, Apple has never worked with any government agency from any country to create a “back door” in any of our products or services. We have also never allowed any government access to our servers. And we never will.


The most common information requests Apple receives are Device request and Account request. Device request are from law enforcement come from an agency working on behalf of a customer who has requested assistance locating a stolen device while Account requests involves providing information about a customer’s iTunes or iCloud account.

In its latest “Who Has Your Back?” report, the Electronic Frontier Foundation awarded Apple 6 out of 6 stars for Apple’s commitment to standing with our customers when the government seeks access to their data.

Read more about how Apple is working to protect your privacy here.